We know you’re busy so we’ve revamped our Solution Centre to make it easier than ever to find the Smartsheet solutions you need.  Designed by experts and infused with best practices, these new solutions and templates were built from the ground up to help you work smarter and more efficiently in 2016.

What Makes Smartsheet Great for Project Management, IT Departments, Sales, Marketing, Product Development and HR ?  Find out More

Need Help with your Design and Development, Smartsheet optimisation, Training and Support ?  Contact us to arrange your free initial Smartsheet Consultancy.  We’d love to hear from you.

The post Your Head Start to a Productive 2016 appeared first on SmarterBusinessProcesses.

Fast Forward Technology is a fast growth  IT Solutions and Service company, dedicated to helping businesses keep pace with the ever changing world of Information Technology.

The Challenge

As the number of remote Service Engineers  increased, logging and recording  Site Engineers’ reports was becoming ever time consuming. The lack of a collaborative platform meant it was difficult to maintain client service records as each job was completed, rather than at the end of each day. This led to incomplete or delayed information for both FFT and the Client.  Service Engineers operate out on site or remotely when resolving client needs, so a system that could cope with entry from any device in real- time was required.

The Solutions

Smarter Business Processes designed a customised Smartsheet system using a combination of Web Forms and spreadsheets which their Service Engineers could access remotely while on site for real- time information gathering, compiling and reporting.

The Benefits

The Smartsheet  system has:

• Provided  real-time status update for the FFT management and client teams
• Improved visibility and streamlined communication between multiple partners
• Improved accountability for all concerned
• Reduced administration time for reporting and billing
• Provided much improved data analysis to better meet client’s future needs

 “Richard Rymill worked with us to to both understand how we were managing our business and identify areas for immediate process improvement.  Having access to real-time information via the Service Engineers Web Form solution has vastly improved efficiencies.

We highly recommend Smarter Business Processes and their methodology.  We are actively working with them to resolve more IT admin challenges in the coming weeks and look forward to finding more and more uses for Smartsheet”.  Dean Hall, Managing Director Fast Forward Technology

The post IT Service Engineers’ Smartsheet Web Form improves efficiencies appeared first on SmarterBusinessProcesses.

Smartsheet enables you to manage unstructured work and build efficiencies in processes across teams—both internal and external, to deliver results that matter.

AppSheet links the data that’s stored in spreadsheets (Smartsheet or a combination of Excel, Google Sheets and Smartsheet) with the devices everyone uses every day and at a fraction of the cost of ‘Traditional Mobile App Development’.

As recommended UK and Worldwide Smartsheet Consultants and Resellers,  Smarter Business Processes provides  Smartsheet and AppSheet Consultancy to help you simply get work done !   We’re here to help with your Design and Development, Smartsheet optimisation, Training and Support.  

Whilst having the right tools is important, we focus on the People and their Processes first, which produces excellent Performance outcomes.

Let us help you Empower your Teams.         Enquire  about our Smartsheet and AppSheet solutions or Contact us to arrange a free initial consultation.  

See our latest Case Studies and Testimonials

The post What’s your Project Challenge ? appeared first on SmarterBusinessProcesses.