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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smartsheet and ProofHQ keep Curtain Up for Performing Arts University

Smartsheet Workflow Solutions

Smarter Business Processes recently engaged with Brigham Young University Provo Utah (BYU), a centre of excellence for Performing Arts to provide Smartsheet consultation and familiarisation.

The Challenge

BYU’s Performing Arts departments put on over 200 events a year. Communicating with the performers, directors, suppliers and simultaneously managing multiple events, whilst keeping to  tight deadlines and all without a collaborative platform, meant lots of duplicated processes and manual, labour intensive activities.

The Solution

Following an in depth information gathering and discovery session ,  Smarter Business Processes worked closely together with Ken Crossley and Don Powell to utilize the full potential of Smartsheet’s functionality and produced several customized Smartsheet workflow systems for real time information gathering, compiling and reporting.

The Benefits

These designed Smartsheet Workflows have made greatly improved efficiency, collaboration, communication and visibility .

Proof HQ integrating with the workflows in Smartsheet

The Challenge

Creating and editing all the printed and digital collateral associated with 200 events per year had been a very labour intensive procedure and had the potential to be far more efficient.

The Solutions

Smarter Business Processes investigated the potential for Smartsheet and ProofHQ to work together to manage their proof review and approval process for their copious proofs. Following testing and approval, the implementation of ProofHQ took place in late 2014, working alongside Smartsheet, where appropriate, to drive even more efficiencies into the processes.

The Benefits

ProofHQ is now being rolled out to the wider university community and has produced a very efficient,  reliable and transparent workflow that ensures detail and data are collated quickly and efficiently while maintaining a detailed audit trail  for all involved.

This solution has greatly reduced production time, increased visibility and improved collaboration

Comments from Cloud Consultant, Richard Rymill – Smarter Business Processes

“Working with Don Powell and Ken Crossley has been a very satisfying and rewarding consultancy. Their thirst for great solutions was equally matched by their own personal Skills and in depth knowledge. It was a pleasure to be able to assist them achieve their objective of creating Intuitive workflows,  making their colleagues’ and students’ lives more rewarding and further demonstrating BYU as  a centre of excellence”.   

Client Testimonial – Don Powell – Manager of Information Systems – Brigham Young University

“Richard from Smarter Business Processes engaged with us to initially understand how we were managing our existing workflows.

The customized Smartsheet workflow systems Smarter Business Processes created for us have had a huge impact in  improving efficiencies, collaboration, communication and visibility, providing the University with real time information gathering, compiling and reporting solutions”.

“We’re delighted with SBP’s solutions and are currently working with them on additional and complimentary  work management and web portal solutions to further enhance our commitment to excellence in everything we do. We would highly recommend them for their professionalism, in depth knowledge and reliability”.

 

 

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