Your data may be organised but are you protecting it too?

Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Business Process
Automation Consultants

As businesses increasingly embrace digital tools like Smartsheet and Airtable to enhance efficiency and collaboration, the importance of cybersecurity has never been greater. As consultants who support our clients with these platforms, protecting sensitive data is a top priority for us too.

This blog explores the critical role of cybersecurity and shares our four top tips for steps you can take if you’re not protected already.

Why cybersecurity matters more than ever

Even over the past few days there has been news coverage of increased risk to the UK from cyber warfare.

Digital transformation is empowering businesses to work smarter, and data is becoming more and more valuable, but storing it in accessible ways also brings heightened risks.

Tools like Smartsheet handle vast amounts of confidential and proprietary data—customer records, project plans, financial information, and more. This data is a valuable target for cybercriminals, and a breach could lead to operational disruption, reputational damage, or even legal consequences.

The need for robust cybersecurity is clear. At Cyber UK 2023, the UK National Cyber Security Centre emphasised that boards and CEOs must treat cyber risk as a core governance issue.

And this feels like a call to arms that is much needed. The UK Government’s Cyber Security Breaches Survey 2022 revealed only just over half of those UK businesses who had identified a cyberattack went on to take proactive steps to identify their risks. It feels as though we may have our heads in the sand.

The challenges businesses face

For many businesses, managing cybersecurity can feel overwhelming. Common challenges include:

Lack of in-house expertise to assess and manage risks.
Complexity in ensuring device compliance, especially with remote work and BYOD (Bring Your Own Device) policies.
Time constraints that make it hard to keep up with evolving threats.

Automation can help bridge these gaps by streamlining compliance tracking, software updates, and risk monitoring—areas where platforms like Smartsheet or Airtable can play a role.

Our top four tips to help you strengthen cybersecurity

Protecting your business doesn’t have to be complicated. Here are some best practices to get started:

Secure your accounts:
Use strong, unique passwords for each account and enable multi-factor authentication (MFA) wherever possible. Consider using password managers to generate and store passwords securely and opt for authenticator apps over SMS codes for added protection.
Safeguard devices:
Ensure all devices—whether company-issued or personal—are kept up to date and compliant. Implement Mobile Device Management (MDM) solutions to monitor and automate updates.
Protect your data:
Back up important data regularly and use encryption for sensitive files and communications.
Pursue cyber essentials certification:
This UK Government-backed certification provides businesses with a framework for implementing basic security controls to protect against common threats. It demonstrates a commitment to best practices and boosts client confidence.

How Smarter Business Processes supports cybersecurity

At SBP, we understand the responsibility that comes with working on clients’ data. That’s why we’re Cyber Essentials certified, reinforcing our commitment to robust security practices.

By obtaining this certification, we not only protect our own operations but also set an example for our clients. We encourage all businesses to consider accreditation — not just as a compliance exercise but as a meaningful step towards a stronger and more resilient UK industry.

Every certified business helps bolster the collective defence against cyberattacks.You can find out more about the government’s Cyber Essentials initiative here.