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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smarter Apps for CWM – 100% premium functionality without the premium price tag

Smarter Apps

Great CWM (collaborative work management) tools should make life easier. But sometimes, with greatness comes complexity which leads the way to searching for a more streamlined approach.

Smartsheet is one of the most powerful CWM platforms available today, but even great systems have their limits. Every business that uses it is different and will have its own unique challenges and nuances.

That’s precisely why we created our Smarter Apps.

We’ve been building collaborative work management solutions since 2012 and over the years, our consultants kept spotting the same thing: businesses needed small but mighty tools that could do more than the native platform allowed. Simple things like creating dashboards that display exactly the right level of data but also allowed you to do proper drill down (filtering), generating documents straight from your sheet (from multiple sources), or automating the turning of ideas into structured, trackable projects all take time.

We designed Smarter Apps to extend Smartsheet’s functionality so it can do exactly what you need, when you need it.

Built for real-world CWM needs

Each Smarter App began life as a solution to a real client problem and when we realised how many organisations faced the same challenges, we turned those bespoke tools into ready-to-use apps anyone could benefit from.

Take Smarter Dashboards. These go far beyond Smartsheet’s standard dashboard capabilities, giving users the ability to create highly visual, filterable, and interactive views that surface the data that matters most.

Or Smarter Launch Pad, which provides a structured, repeatable way to capture, evaluate, and prioritise new ideas. It’s perfect for innovation teams, project offices, or any business wanting a clear and consistent approach to managing opportunities.

With Smarter PDF Creator, you can generate client reports, certificates, or documentation automatically from your Smartsheet data, stored in one or many rows or sheets, without the need for manual exporting or formatting. It’s fast, accurate, and beautifully simple.

How about Smarter Report to Sheet which takes things a step further, letting you capture data from a Smartsheet report and write it back into a sheet. It’s ideal for creating summaries, logging metrics, or tracking updates dynamically.

And many more…

Premium functionality without the premium price tag

For many small and medium-sized businesses, the cost of enterprise-level software can be prohibitive. Our Smarter Apps bridge that gap, bringing premium features to everyday budgets. They deliver the same level of automation, integration, and efficiency that large organisations enjoy, without the heavy investment.

Every app is built and supported by the SBP team, meaning you’re not just downloading a tool; you’re gaining access to our deep expertise in automation, workflow design, and smarter ways of working.

No app for that? Try our Smarter Consultancy

While our Smarter Apps can transform how teams use Smartsheet, they’re just one part of what we offer. Every organisation has its own systems, workflows, and goals and, sometimes, what you need doesn’t exist yet.

That’s where our consultancy and bespoke development services are ideal. We can adapt existing apps, build new ones from scratch, or design fully integrated solutions that connect Smartsheet with your wider ecosystem. Whatever your business needs, we can make it happen efficiently, securely, and with the future in mind.

Don’t forget that as part of our consultancy services we also provide highly effective, bite sized training modules. Designed to deliver the right knowledge to the right stakeholders.

Make your systems smarter

Technology should work for you, not the other way around. Smarter Apps prove there’s a practical, affordable, and purpose-built way to make Smartsheet even more powerful.If you’d like to see what’s possible, explore our full range of Smarter Apps or book a call to discuss how we can help you create something unique for your business.