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Email Us: info@smarterbusinessprocesses.com

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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Blog

CWM

Smarter Apps for CWM – 100% premium functionality without the premium price tag

Great tools should make life easier. But sometimes, with greatness comes complexity which leads the way to searching for a more streamlined approach.
We’ve been building collaborative work management solutions since 2012 and over the years, our consultants kept spotting the same thing: businesses needed small but mighty tools that could do more than the native platform allowed. That’s precisely why we created our Smarter Apps.

Learn MoreSmarter Apps for CWM – 100% premium functionality without the premium price tag
Forms Smartsheet Logic

Unlocking the power of Smartsheet forms with logic, custom summaries, and prefilled fields

Most people know that Smartsheet forms are a great way to collect data. They’re simple to set up, easy to share, and give you a straightforward way to capture information into a sheet. But far fewer people realise just how smart these forms can be.
With a little configuration, forms don’t just gather information, they guide the user, keep your data clean, and can even be personalised or send personalised responses. At Smarter Business Processes (SBP), we help clients unlock features like form logic, custom summaries, and prefilled fields to make forms more efficient, more accurate, and much friendlier for the end user.

Learn MoreUnlocking the power of Smartsheet forms with logic, custom summaries, and prefilled fields

Smartsheet – Why we chose it, and why it works

Businesses are handling more work than ever. Teams are managing complex projects, juggling deadlines, and trying to collaborate effectively, all while keeping an eye on efficiency and productivity. The reality is, time is limited, and the right tools can make all the difference.
At Smarter Business Processes (SBP), we focus on streamlining workflows, reducing manual effort, and making data easier to manage. At the heart of our approach is Smartsheet. Here we share why we chose it and why it continues to be a great tool for modern businesses.

Learn MoreSmartsheet – Why we chose it, and why it works
SBP and Airtable

Airtable – Why Smarter Business Processes supports this Work Management Tool

Our mission has always been to help businesses run more smoothly, collaborate more effectively, and make better use of their data. We’ve spent over 14 years creating smart, streamlined systems for clients using powerful work management tools and Airtable is one of our go-to platforms.
That’s because it offers flexibility, ease of use, and scalability but also because it brings a different kind of visual clarity and creative control that makes it ideal for certain teams, sectors, and working styles.

Learn MoreAirtable – Why Smarter Business Processes supports this Work Management Tool

Why Smarter Business Processes are the perfect Smartsheet Consultants if you want to get the most from Smartsheet.

There’s nothing better than a happy customer and these amazing reviews from Hyatt Hotels prompted us to think about what we do to make sure we go the extra mile. Are you getting what you need from Smartsheet? If not, give us a shout and we’ll get you working smarter.

Learn MoreWhy Smarter Business Processes are the perfect Smartsheet Consultants if you want to get the most from Smartsheet.