Have Us: Call You Back

Call Us: UK: +44 1937 541 553

Email Us: info@smarterbusinessprocesses.com

Other Options: Contact Us

Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Learn More

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Why Smarter Business Processes are the perfect Smartsheet Consultants if you want to get the most from Smartsheet.

Smartsheet Consultancy

There is a proverb that strikes a chord with us, that says, ‘if speaking is silver, then listening is gold.’ 

Client Feedback – why do our clients like us?

We’re here to make our clients’ lives easier which is why five-star reviews like this one from Hyatt Hotels’ Sarah Cammelot are music to our ears: 

“Debbie and team took the time to understand my issue and quickly found the most effective and streamlined solution. We are thrilled with the results using the Report to Sheet app. It is saving us hours of maintenance work on a weekly basis!”

In another department, feeding back on a different solution by SBP, Christine Rubicco stated that the work carried out with Smarter Business Processes was so successful that the solutions implemented are now being used as best practice across the company. 

“Debbie and James have been pivotal in standing-up our SmartSheet efforts this year. With their help and guidance we have been able to implement a tool that is invaluable in telling the story of our work and keeping us organized. Not only has our team become more efficient and impactful but our work is now the best practice for other teams across the company.”

The needs of businesses are evolving faster than ever, and companies are being constantly challenged to find new ways to streamline tasks and processes and integrate systems. They often need to keep up, innovate, look forward, and maintain business as usual. But the tricky part? That every company’s challenges are unique to them. 

At Smarter Business Processes, we understand the importance of truly listening to our clients. It’s what sets us apart and how we ensure our clients get the very best out of Smartsheet and, in turn, their business. In short, it’s turning that proverbial gold into tangible results. 

Helping you grow

Our consultancy services start with reviewing your current solutions and finding unique ways to maximise the value that Smartsheet adds to your business. We can help with your solution design and architecture, building your solution, tracking of processes, visibility of data, optimisation of your solution, and integration with other apps. This level of service is particularly important for clients who are growing and scaling their business as their data capture and reporting needs to evolve as they do.

On the topic of growth, Hyatt’s AVP Technology Strategy & Chief of Staff to the CIO, Angela Steele, said:

“SBP has been integral in helping Hyatt develop a solution that can meet the needs of our increasingly complex and rapidly growing organization. This solution will enable Hyatt’s ability to scale through automation, while also allowing for flexibility using different templates to support a wide range of projects across the organization.” 

Full Case Study here

Purpose-built apps to make your life easier

We know there are always ways to improve your business processes and overcome challenges, so we are continually developing what we know people need.  Our library of apps that complement Smartsheet is constantly growing. If we hear what you’re struggling with and the solution doesn’t already exist, our in-house team of experts will find a solution. We are dedicated to ensuring you use every function of Smartsheet to its fullest.

And we work quickly and efficiently. Angela also said:

“SBP helped us design, develop and deliver the solution in under 3 months, and we have already identified several more opportunities to continue our partnership with SBP.”

Book a discovery call to get more from your Smartsheet
Free Consultation & Trial Licenses – SmarterBusinessProcesses