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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

How Smarter Business Processes makes it even easier to benefit from time saving workflow tools

How Smarter Business Processes makes it even easier to benefit from time saving workflow tools

Today, if you’re looking to continuously improve and grow your business, one of the most effective things to tackle is streamlining your processes.

Tools such as Smartsheet make it very easy to do just that but, at Smarter Business Processes, we’ve discovered a way to go a step further.

You see, enterprise solutions like Smartsheet can only do so much. They have to cater for an enormous global market of clients but sometimes a small tweak here or a little extra automation there can be the difference that makes the difference.

And that’s exactly what we offer.

There’s an app for that

Our purpose-built apps make Smartsheet easier to navigate and help you be even more efficient at managing your data and decision making. We’ve developed what we know people need – we hear what people are struggling with and we find a solution to help you use every function of Smartsheet to its fullest.

We know you’ll get so much use from features like advanced data visualisation, automated alerts, and live reporting

For example, try our Smarter Report to a Sheet app which will copy data from a Smartsheet Report and paste it into a sheet. It can even be automated to do so on a regular basis. 

If you’re a system admin, you’ll love something like Smarter Global Search and Replace, which saves so much time by enabling you to make global updates across all your Smartsheet workspaces.

Or have a look at our premium Smarter Dashboards 2.0 app which enables you to configure your Smartsheet dashboard to analyse, filter and share exactly the information your business needs, when it needs it. 

Building the bridge to efficiency

If you’re not sure what you’re looking for, and it doesn’t already exist, we can bring our team of consultants together to create something bespoke. To date, we’ve worked on global Project Management Office (PMO) solutions, business process trackers and bespoke dashboards to help clients streamline their data flows and create the documentation and reports they need at the click of a button.

And we don’t stop at the tools themselves. We’re also available to help you improve your systems integration and increase automation across your business.

Nothing saves time and increases productivity like a suite of platforms that are all talking to one another. You can drop time consuming repetitive tasks and let your ERPs and CRMs take the strain on managing your data.

Having excellent connectivity within your business is the key to unlocking data integrity and transparency as well as simplifying tailored user access.

Showing you how as well as what

Our clients find they can reach new heights in productivity and smooth out their workflows, especially when they use our training capabilities too.

Because these are delivered as bespoke, live, online sessions of just 90 minutes, they work for busy business owners like you. Our clients tell us they find them easy to understand, highly relevant and because they’re bite-sized, easy to remember and replicate their learnings.
If it’s time for you to improve your productivity, harness your data for real-time decision making and position yourself for growth and success, let’s chat. We offer free consultations so we can find out how best to help you.

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