Have Us: Call You Back

Call Us: UK: +44 1937 541 553

Email Us: info@smarterbusinessprocesses.com

Other Options: Contact Us

Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Learn More

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Airtable – Why Smarter Business Processes supports this Work Management Tool

SBP and Airtable

Our mission has always been to help businesses run more smoothly, collaborate more effectively, and make better use of their data. We’ve spent over 14 years creating smart, streamlined systems for clients using powerful work management tools and Airtable is one of our go-to platforms.

That’s because it offers flexibility, ease of use, and scalability but also because it brings a different kind of visual clarity and creative control that makes it ideal for certain teams, sectors, and working styles.

Why Airtable?

We started using Airtable because we could see just how much it simplifies complex work. It combines the best of spreadsheets and databases with a highly customisable, user-friendly interface. Teams can build powerful systems without writing a single line of code and without needing IT involvement.

Here’s why Airtable works so well for modern businesses:

  • It’s flexible – Whether you’re managing content, events, inventory, customer relationships, or internal projects, Airtable adapts to what you need. You can structure your data your way.
  • It’s visual – You can switch between grids, galleries, calendars, kanban boards and timelines with a click. That makes it easier to get the right view of your work at the right time.
  • It connects – Airtable integrates with popular tools like Slack, Google Workspace, and Microsoft Teams, and with Airtable Automations or tools like Zapier, you can trigger actions and streamline handovers.
  • It grows with you – From small teams to large organisations, Airtable scales up and down with ease.

How SBP uses Airtable to help our clients

As you’d expect from us here at Smarter Business Processes, we don’t just help our clients get started with Airtable, we help them build solutions that improve the way they work.

Our consultancy focuses on listening to what a business needs and then building the right solution, whether it’s a single workspace or a suite of connected tools. Our team of Airtable specialists knows how to unlock the platform’s full potential by using more detailed and integrated cross-functional workflows.

We also provide:

  • Tailored training – to make sure teams are confident and equipped to manage their own Airtable systems.
  • Custom integrations – connecting Airtable to the tools you already use.
  • Ongoing support – because needs evolve, and your tools should evolve with them.

Click here to continue reading about how we support clients with Airtable.

Looking ahead: the future of Airtable

Airtable is continuing to grow, with regular updates and features that make it even easier to manage and automate work. As our workplaces become more complex and distributed, tools like Airtable give businesses a way to stay connected, organised, and efficient, all while giving teams ownership over their data.

At SBP, we’re proud to use Airtable as part of our toolkit. It helps us engineer better processes, deliver bespoke solutions, and make working life that little bit simpler for our clients.

If you’re ready to see what Airtable could do for your team, click here to make contact with our Airtable consultants