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Call Us: UK: +44 1937 541 553

Email Us: info@smarterbusinessprocesses.com

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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Our Tips and Tricks Archive

Browse our Archive of Wisdom here…

‘Some of the Best Ideas are those that have withstood the Test Of Time! (See Latest Tips Here)

Smartsheet Forms now with Conditional Logic

Smartsheet forms help accelerate execution and foster innovation by making it fast and easy to collect and act on data from anyone. Build your custom form in the user-friendly interface and add conditional logic to ensure the questions are relevant for each person who’ll fill it out. Then share the form so colleagues, contractors, clients,…

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New Product Capabilities Announced at Smartsheet ENGAGE’18

The keynote at the Smartsheet ENGAGE customer conference revealed some very exciting product announcements, including the new capabilities below: 3 Key Product Updates Assign Multiple Contacts to a Column This much requested and eagerly awaited feature allows users to assign multiple people to a single task.  Many organisations have jobs that don’t need to be assigned…

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Make Better Decisions Faster with Smartsheet Dashboards

Smartsheet Dashboards – help you surface the right data to make informed decisions faster with Smartsheet Gain Visibility Into Real-Time Information Dashboards are designed to give you and your stakeholders real-time visibility into work progress. Since your work is unique, you don’t need to conform to pre-built dashboards. You can fully customize your dashboards through…

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Make Smartsheet More Powerful with Cross-Sheet Formulas

As work gets more complicated, and you’re capturing more data from different sources, working across multiple smart sheets becomes the norm. Yet connecting data across smart sheets can be a challenge, especially when dealing with large sets of data. Today, we’re excited to announce that we’ve added cross-sheet formulas to Smartsheet — including VLOOKUP, one…

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Smartsheet Control Center – Manage Change at Scale with Global Updates

Making updates to dozens of existing sheets can be a time consuming and frustrating process, especially when you are juggling multiple projects and tight deadlines. Free up your time and manage change like a pro with Global Updates, a new feature in Smartsheet Control Center – a premium application that helps businesses rollout projects consistently…
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