Have Us: Call You Back

Call Us: UK: +44 1937 541 553

Email Us: info@smarterbusinessprocesses.com

Other Options: Contact Us

Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Learn More

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Tailor made Tools for Custom Home Builder

Smarter Business Processes recently teamed with Valle Homes & Valle Traditions (Valle), a custom home building and expert remodelling company in Toledo, Ohio.  The collaboration provided a tailored project management solution for their internal and external task lists and project planning.

This move to Smartsheet for Valle has simplified skills resource planning and management, and greatly iVallee New Homemproved collaboration and visibility of key tasks throughout the organization.

 The Challenge

As the amount of business and projects increased and the company added staff, Valles’ systems for planning and
managing projects were becoming increasingly time consuming.  A lack of a collaborative platform meant that a status update often meant entering a single piece of data into a number of forms. The high potential for data entry error was increasing with additional staff and new complex projects.

 The Solution

Following an in depth information gathering and discovery session with Valle Management Team, Smarter Business Processes came up with a customized Smartsheet system for real time information gathering, compiling and reporting. The new system not only gives clear information on priorities and the commitment of their resources, but also just makes their work easier to complete.valle kitchen

 The Benefits

The company – management, administration, and field personnel – now has access to information from mobile devices which can report progress, flag up issues, and address client needs in real time with photos.

Testimonial

Richard from Smarter Business Processes has worked with us over the last couple of months to both understand how we were managing our business and identify areas for immediate process improvement.  As a custom home builder and remodeller, our projects, both large and small, are extremely complex and detailed.  Managing projects, clients and staff from a variety of Excel & Word based templates was both time consuming and susceptible to error.  Richard and his team helped create a Master Project Schedule showing all projects in one place, complete with Gantt charts to aid planning decisions in the most efficient manner.

We’re delighted with how Smarter Business Processes have helped us to use our own specialist knowledge and skills to develop some very “SmartSheets.”  The new platform helps us focus on our clients and move away from multiple excel sheets and project plans that consumed our management time, and we have only begun to scratch the surface of Smartsheets’ capabilities. We highly recommend Smarter Business Processes and their methodology of close collaboration, mutual discovery and training.  We are now very competent Smartsheet users and enthusiasts.

Rich Effler – Owner – Valle Homes  www.vallehomes.com

Tags

Related Posts