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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smarter Vehicle Defect form saves Logistics Company time

A move to Smartsheet and away from repetitive paper based forms for a Logistics and Haulage firm has had a massive impact on improving efficiencies and time saving

The Challenge

Could we improve this company’s existing time consuming paper based process for handling their Driver Vehicle Check and Defect Reports?  Most logistics/truck drivers have to complete a Vehicle Defect Form for every journey before they set off, stating that their vehicle is safe and in good working order. If it isn’t, they simply can’t set off. Typically these paper based forms are completed and kept filed away in case needed for  inspection.

The Solution

Most drivers have access to a Smart phone, Android or Apple, or tablet. So we created an easy to use web form that is easily accessed and completed on the driver’s remote device. Details of their “Defect free vehicle” then get fired straight back to HQ at the start of each journey.

That form populates an online spreadsheet that is kept as their record in an easy to access format that is backed up and filed away for whenever it may be needed. It even sends a copy of the completed form to an email address as further evidence of form despatch. Should the vehicle actually be defective, a description and even a photo of the problem can be sent back to HQ via the form. That defect report can then trigger a variety of responses at HQ for a rapid resolution.

Benefits

Time saved in mandraulic form filling and administration and improved record keeping.Feedback from drivers has been enthusiastic. They want to know what other repetitive processes can be eliminated using Smartsheet, so we have a number of solutions being used, e.g. the Breakdown and Recovery APP

Having Smartsheet to use in the company has endless other uses from planning to marketing, sales budgets HR. The list is even longer than the reasons why people use Spreadsheets, because Smartsheets do more.

But this must be expensive?

Not at all, Licences start from £9.95 per month and a medium sized business only needs to spend £34.95 for a management team of 3 with as many collaborators as they wish.

We are looking at a whole variety of “essential” forms that can be replaced by a simple to use App on the mobile device. Happy to look at any ideas prospective clients wish to challenge us with? We can also provide examples for trial use.  Click here for a Free 1 month trial for 3 users.

 

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