Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Business Process
Automation Consultants

At Smarter Business Processes, we’re huge fans of keeping things simple. It’s our reason for being, really, as we work with Smartsheet users to get the most from the product and add our own apps and training sessions to increase accessibility and functionality.

Imagine our delight when Smartsheet recently upgraded their search functionality, raising the potential for far more granular searches, faster working practices and better visibility of data. Here’s what the changes mean to you:

With the new advanced features, Smartsheet now allows you to effortlessly find and edit forms, attachments and even rows directly from the search results, saving time and increasing efficiency.

This means you can update multiple entries across your Smartsheets without the hassle of navigating through countless sheets.

Enhanced Search Capabilities

The real value in these updates is the fact that the search capabilities offer a new level of granularity across the board. By using the advanced search results window, you have more choice, as the examples we’ve included below illustrate.

You can filter and sort your search results by type, ensuring you find exactly what you need without sifting through irrelevant data. The ability to search inside dashboards and reports enhances data accessibility, making it easier to maintain oversight of critical business information.

The user experience is significantly enhanced by the search icon now being included on the left-hand navigation bar. But it’s the advanced search results link that’s the most powerful. Click through to this and you’ll find a host of options for searching.

The level of detail is impressive; even attachments can now be found through search. You can also search for reports, dashboards, folders and even inside the summary pane.

Here are a couple of examples of ways you can use this enhanced functionality:

Editing Rows Directly in Search

One of the most powerful enhancements is the ability to edit rows directly from the search results.

This feature eliminates the need to navigate through various sheets, boosting your productivity significantly.

Simply search for ROW in the content type box and locate the small pencil icon to the right of the results that come up.

Click on this to access and edit the row, in the search view.

It’s instant, ideal for quick fixes and we’re totally inspired by it.

This new functionality is a real time saver, especially when dealing with repetitive updates across multiple entries. For instance, if a specific term needs adjustment in several places, you can update it swiftly without switching between sheets, which also reduces the risk of errors that might occur when managing large data sets.

It’s a straightforward way to keep your information current and accurate.

Optimising Form Management

The new, improved search functionality also means managing forms within Smartsheet has never been easier.

You can now limit your search to forms alone, by selecting FORM in the type dropdown, or, when searching more widely you can easily identify which results are forms by their distinct purple icons.

This means you no longer need to recall which forms are linked to specific sheets and once located, you have the option to open, edit, or retrieve the form’s URL directly from the search results.

This not only saves time but also streamlines form updates across your projects. The ability to manage forms efficiently ensures that your data collection processes remain seamless and organised.

If you love knowing about improvements to Smartsheet that simplify your business life, check out our LinkedIn page and give us a follow. We always feature time saving tips as well as information about the apps we design to complement Smartsheet and make your processes even slicker.