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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smarter COVID-19 Test Bookings

Looking for a fast, affordable Covid Testing System? Leave it to us.

In the UK alone, over 15 million people have received their first Covid jab as of February 2021 and we are particularly proud of the part we have played in our system being used to arrange easy management of many thousands of NHS staff Vaccinations in Scotland. 

But what’s next? As lockdown eases, testing will be a vital component to ensuring everyone’s continued safety. That’s where we come in.  

We have adapted our hugely successful Smarter Bookings System to meet this challenge.   

Large Corporations can deploy our Corporate Covid testing system, not just for those who legally have to test key workers once a week, but for those that need to demonstrate their teams are Covid secure for the comfort of their customers.  This will become ever more important as we move out of lockdown and for the rest of the year. 

Like Smarter Bookings for Vaccinations, our Covid Test Booking System is available immediately and ready to deploy in two days. We can adapt it to suit your needs at a range of locations; sporting venues, workplaces, hospitality. We can work with you to ensure your testing system meets your needs. 

Our solution is fast, adaptable and efficient.   

What is included

  • A complete system, tried and tested in the NHS in the UK. 
  • User access via mobile friendly web form. 
  • Email confirmations and reminders of appointments made. 
  • All data stored in Smartsheet.  
  • Five Smartsheet Business Licenses inc Pro Support. 
  • Submitted data “passes through” our fast server into Smartsheet. 
  • Custom set up to your parameters. 
  • Two training sessions for Admin/ Managers and Receptionists
  • Two months tech support and server costs. Longer available… 
  • Three locations as standard, more available at extra cost… 
What do we need from you.   Simply answer the following questions and we can build you a bespoke testing system to meet your needs. 
  • How many locations / people do you need to cover? 
  • How many tests will you want to carry out per hour? 
  • How many testers at each Location? 
  • How long are your appointments? 
  • Tell us what you want on your welcome pages and email messages.  
  • Rules for Alerts and Notifications, Email or Text Messages.  

That’s it. Once we have established the above, you are good to go. 

Not sure what you need? Get in touch for a free consultation with one of our friendly, experienced consultants. 

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