Have Us: Call You Back

Call Us: UK: +44 1937 541 553

Email Us: info@smarterbusinessprocesses.com

Other Options: Contact Us

Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Learn More

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Love Remote Working with Smarter Apps

According to a recent ONS survey, more than 8 in 10 workers who worked from home during the coronavirus pandemic said they planned to continue hybrid working in the future. Remote working may bring challenges, but our Smarter Apps can save you time and hassle.

The Popularity of Remote Working

According to the ONS, more than three quarters (78%) of those who worked from home in some capacity said that it gave them an improved work life balance. 

As well as the stress of commuting, employees also cite annoying and disruptive co-workers, unnecessary meetings and other distractions as reasons why the office environment is unproductive. 

A recent study by RingCentral also found that hybrid remains the preference for the majority, as one in five (20%) workers dread working from an office, and fewer than one in 10 (8%) want to be in an office every day.

Flexibility is so important to employees that more than half (58%) would change jobs or industries for hybrid or remote work.

But Remote Working Can Bring Challenges

At Smarter Business Processes, remote working is in our DNA. Our team of consultants work across multiple countries, developing and rolling out our Smarter Apps for clients around the globe. We identify some of the major remote working challenges faced by our customer, and outline our solutions below.

Collaboration

Even for the introverted, home working can be a lonely experience. Teams miss being able to bounce ideas off each other in a shared workspace. Many report feelings of isolation and difficulty communicating with colleagues, all of which takes its toll on our mental health and emotional well being. 

Our Smarter Apps work with cloud based storage and software which means they sync and update in real time. This makes sharing information and collaborating online effortless and extremely practical. 

Many of our Smarter Apps also allow you to select how much information each specific user sees, based on the permission granted by the system admin.

Lack of Support and Training

It’s no fun being stuck at home with a raft of incomprehensible software solutions and no one to turn to for support. 

According to Tech Republic.com, just over a fifth (21%) of respondents to an O2’s survey felt they’d missed out on coaching during the pandemic, while 33% said they’d missed out on development and training.

Many employees felt that training and infrastructure became overlooked during the scramble to implement home working during the pandemic. 

We can’t make Smarter apps that can turn back time (we’re working on it!) but we can offer you the expertise of a team who has been operating remotely for over a decade. Our Smartsheet training packages have been described as “excellent”, “incredibly beneficial” and “fun” . We can offer you 1 to 1 or group sessions, remotely, or on site, and tailor it to whichever aspect of Smartsheet you are looking to cover. 

List Manager Image
Our List Manager tool can give remote working a boost

Time Management

Advances in technology and communication got us through the pandemic, but one of the biggest challenges with hybrid working is the blurring of boundaries between work and home. Employees want time saving efficiencies that give them the freedom to switch off at the end of the work day. 

Our smarter apps, such as the Dropdown List Manager and the Formula Loader tool are designed to automate repetitive, laborious tasks. They save you time, ensuring accuracy and are among the best apps to gain knowledge about Smartsheets. Everything is kept uniform, cutting down on human error, and allowing you to switch off your PC and walk away at the end of the day.  

We can also work with clients on smarter apps and solutions that can help you and the team manage your time more efficiently. For example, we can help you design and create a Smartsheet webform to track and monitor productivity.

In Summary

The long term impact of hybrid work on productivity and wellbeing still remains to be seen. The development of home working, accelerated by the pandemic is now growing at an unprecedented pace. We listen to our clients and continue to develop the tools and solutions to keep your business on track, wherever you are working.  We have created a series of best free apps for knowledge on Smart sheets and the various features.

Further Reading

Watch our Smarter Apps demo below, or find more information here.

You can also view our webforms webinar over on our YouTube channel.

Want to make this work for you?

Request a FREE consultation using the button below: