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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smartsheet Success at West Midlands Cloud Data and Smart Mobility EXPO

On Thanksgiving last Thursday 28th November 2013, Founder of Smartsheet Brent Frei delivered a live video presentation to the delegates at the Prestigious West Midlands Cloud Data and Smart Mobility EXPO in support of UK Smartsheet consultants, SkillsFinder.   

For the delegates present it was 3.15pm but for Brent Frei it was 07.15 am in Seattle. Fortunately Brent is an early riser and was prepared to put his family festivities on hold in order to present his ideas on “What constitutes a Smarter Enterprise App?” and how we select the right APP when we are faced with APP overload?

Brent talked about how we are all utilising a variety of devices to view and update our work and Enterprises have had to accommodate the BYOD users.

He went on to comment:

  • That corporate consumers are demanding that their APP providers tick all their boxes in order to succeed .
  • How adoption relies on the corporate culture that encourages collaboration and visibility to take advantage of the opportunities presented by the very best Cloud solutions, in preference to 20th Century legacy systems.
  • How the decision making process has evolved from being top down to bottom up.

Brent explained how Smartsheet is one of the big winners in this evolving Enterprise area. Because in just one company it has many uses across departments and it is so good to use, the uptake from new users typically goes Viral across the Enterprise.

Delegates at this EXPO were from Private sector businesses across the European Union, Public sector and Universities, from the Midlands and wider UK.   They came to find out more about the opportunities presented by the best Cloud and Data solutions, to find out about the Smarter Cities being planned at Government and University level in conjunction with the Automative industry like Jaguar Land Rover, who are major employers in the area, along with their supply chain.

Digital Birmingham’s  speaker Raj Mak explained the plans to build the Smarter Cities that will benefit us all and interact with our vehicles and devices as we move about the cities of the future.

Cisco’s Head of Enterprise Networking, Sarah Eccleston explained us how Cisco has stayed ahead of the game and enabled users to BYOD and how the Network can operate with the highest level of intelligence and facilitate the benefits of BYOD while securing sensitive corporate date from inappropriate use. The explosion in internet ready devices is set to continue to grow in the Smarter City where even the Traffic lights will be “on the internet” and in an emergency they can be set to speed the progress of an ambulance across this Smart city or visitors can be guided to available parking spaces by their “Smarter (Internet enabled) car”. Plus Big Data can be utilised in so many ways to make our lives easier and smoother.

Mike Leddy, The Lord Mayor of Birmingham and Chancellor of Birmingham City University, the EXPO venue,  opened the event and welcomed delegates from all over the UK and Europe.

Richard Rymill, UK Smartsheet Consultant said: “This event has been a great opportunity for SkillsFinder to raise awareness of our consultancy services and Smartsheet  in the automotive  heartland and European  Enterprise Zone. The event has been a huge success for Skillsfinder in opening dialogue with new Smartsheet users.”

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