Have Us: Call You Back

Call Us: UK: +44 1937 541 553

Email Us: info@smarterbusinessprocesses.com

Other Options: Contact Us

Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Learn More

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smarter Business Processes -New York Expansion

We’re topping out 2018 in style – with the opening of a New York office

In celebration of another fantastic year at Smarter Business Processes HQ, we’re delighted to be rounding out 2018 with the opening of our first overseas office in New York, USA.

There were no such things  as Monday blues, having spent the morning at our brand-new office in One World Trade Center we hot footed to the British Consulate General to meet with Antony Phillipson, HMs Trade Commissioner for North America and New York Consul General who welcomed us to New York.

Demand for our range of business efficiency solutions has snowballed and we are proud to have helped over 800 businesses streamline their workflows in the past two years alone.

As a result – over the last 12 months – we’ve doubled our own team from seven employees to 14, in response to user-demand for the Smarter Business Processes product suite, which includes our new range of Smarter App solutions.  Our latest and much requested solution is our SmarterControls4Smartsheet

With 60% of our clients based in the USA, it became clear that we needed a permanently-manned base on the East coast.

Gwen Rymill, co-founder and communications director of Smarter Business Processes said: “We are delighted to have opened our second office, right in the heart of Manhattan. Given our ever-increasing US client-base, the New York bureau has been a natural growth progression and will allow us to better serve our American customers.  

We would like to say a big thank you to the Department for Trade (DIT) for their invaluable guidance and support in speeding us through our export journey”

Adding further rationale behind the new office opening, Smarter Business Processes’ co-founder and lead consultant Richard Rymill explained: “Clients are demanding greater process automation that saves time, reduces risk and implements efficiency. With ever-present mobile use in all organisations, we are seeing a huge demand for intuitive, user-friendly workflows and solutions that offer interoperability between Apps.

“This is a time of great change in the world and workplace, therefore it is important for organisations to embrace change in order to gain a competitive advantage, and to generate a culture of continuous innovation within their own workforces.”

We already look after some fantastic clients, and we’re relishing the prospect of welcoming many more, as a result of our new base across the pond.

Tags

Related Posts