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At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

New Gartner Study Finds Opportunities Ripe For Rapid Mobile App Development in 2016

2016 is the year of Mobile, and new data from Gartner, Inc. demonstrates that opportunities are ripe for rapid mobile app development. According to the findings, 42 percent of organizations are set to boost spending on mobile app development by an average of 31 percent this year; however, the average proportion of the overall application development budget allocated to mobile accounts is just 10 percent of overall budgets. This is actually a 2 percent decrease from 2015. That means there is great opportunity to leverage mobile apps this year to dominate the marketplace.

Rapid mobile app development (RMAD) utilizes code-free programming tools to speed the process of creating applications for mobile platforms, and as the demand for mobile apps accelerates, the use of RMAD should also logically increase. And mobile app development is getting faster, easier, and cheaper for enterprises to achieve.

“Demand for mobile apps in the enterprise is growing, but the urgency to scale up mobile app development doesn’t yet appear to be a priority for most organizations,” said Adrian Leow, principal research analyst at Gartner. “This must change, particularly given employees often have the autonomy to choose the devices, apps and even the processes to complete a task. This places an increasing amount of pressure on IT to develop a larger variety of mobile apps in shorter time frames.”

The majority of enterprises are focused on developing custom mobile apps, a logical extension of the fact that most development teams use custom app development for all of their apps.

RMAD adoption is growing in the enterprise, because it has the potential to “unleash app dev in a big way,” says Jason Wong, principal research analyst at Gartner.  He explains that this is become modern mobility is “a user-centric approach to the mobile experience and takes into account context across multiple channels and interaction surfaces. Many people say that mobile [experiences] will become embedded into applications, but I see it as modern mobility being so essential that it is immediately noticeable if not done right, such as still have app silos or the inability to deliver insights at the right moment.”

Gartner predicts that 70 percent of enterprise mobile apps will be developed with no IT involvement by 2020. IT will serve only as an enabler, not as a creator, of these apps. And when IT embraces RMAD, it can unleash app development in a big way, using micro apps across departments to achieve the company’s goals.

Forrester Vice President and Principal Analyst John Rymer told Tech.co: “If we rely solely on coding, we’re going to fail. It’s too slow. It’s too inflexible.” Data from a recent study by Standish Group found that 94 percent of large IT projects fail, over-shoot the budget and schedule, or deliver below expectations due to various factors. That means that many enterprises are reluctant to invest time and dollars into app development that might have risky returns.

So what does this mean for enterprises hoping to break into the mobile app arena?

1. First, adoption of RMAD can help make the most of your investment dollars, allowing IT departments to meet their project deadlines, while improving their overall quality; focus on projects most likely to help the enterprise grow; and help company executives can better communicate with IT, empowering more IT projects to be successful, all at an investment level that is sustainable. And using RMAD, companies can use low-code or no-code platforms to prototype apps, and if the idea is good, the app can be created through mobile developers.

2. Second, it allows enterprises to circumvent the scarcity of developer talent and its correlating expense that have kept many organizations from building their own apps, a burden that RMAD platforms can help lighten.

3. Third, now is the time to reprioritize and adopt RMAD practices in order to further your brand. The RMAD approach is an easy way to allow players in the enterprise to quickly manage apps and bring critical business elements mobile, particularly seasonal apps that might be time sensitive or have a short shelf life.

4. And lastly, once you have created your RMAD program, development of an enterprise app store can also help reduce app management fragmentation and rogue apps. Gartner’s study found that, on average, organizations have 26 mobile apps in their own enterprise store.

Let Smarter Business Processes  help you leverage RMAD to create powerful mobile apps to drive your business.