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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

4 Tools to increase Productivity and Efficiency

By Richard Rymill – Lead Smartsheet and AppSheet Consultant

As we face yet another period of change, as business leaders, our ability to adapt to change and preparedness to be agile in our response to opportunities or threats has never been more key to our success.
To achieve this we need to have sharpened our business processes to the optimum so we have spare capacity to adapt to new opportunities.  

 

In the business world in the UK we are told that our workers are not as efficient as some of our European cousins.  I find that hard to believe, but if we accept it at face value, ok there are plenty of ways we can improve our Productivity and Processes and we see good examples of companies doing that in the UK and USA, every day. However we are also aware that there remain many companies who are still using the tools prevalent 20 years ago which struggle to collaborate, never mind do it on any platform and it be intuitive and easy to work with.

There are many business leaders who are embracing change and helping their workforce to find smarter ways of working. Yet many are still using the same old tools because they are familiar and not because they are the best, which is dramatically limiting the scope of their progress

Recommended Productivity and Efficiency Tools

As a company we are focussed on helping companies to improve their processes, making sure their workers (users) of IT solutions have the best and most intuitive tools to work with. Let us share our recommendations of great software that could help your company make a step change in Business Process improvement…. They are…. Below and all offer a free trial.

The range of Cloud based solutions grows daily but we recommend Smartsheet instead of Excel and Task lists/to do lists that don’t join up and collaborate.

Appsheet which offers the ability to build cost effective Mobile Apps in a day or two, that work on any device and deliver the exact solution you seek by conditional logic. Collaboration for the masses! Costed in £100’s not 10’s of £1000’s.

Data produced by these work management Apps should be viewed in Graphical dashboards so good decisions can be made, based on Real Time Results. Microsoft  Power Bi is one of those Graphical Apps that reads data from any Spreadsheet, so your management finger is on the pulse of your business ready to act on what you see.

For many workers travelling to work or to a meeting is the tradition, rather than best practise. Since our company started working with companies around the world, we have had to embrace the video conference and screen share world.  These tools have improved dramatically, speeding up decision and delivery times, and cutting down on travel time and costs and reducing our carbon footprint.

We currently recommend Zoom.us for conferencing and screen share but equally acknowledge that Skype, Webex, GoToMeeting and Join.me among others achieve good results. Alas Face time is still one to one… at the moment.

If we manage the changes that are affecting us, then we can seize new opportunities as they are presented.  In order to achieve this our Business Processes need to be fully optimised, allowing us to create in our organisations a culture of continuous innovation, safe in the knowledge that our Key Performance Indicators are telling us what we need to know… in Real Time.

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