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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Activity Log: One Place to See Sheet Views and Changes

We’re excited to announce Activity Log, one place for sheet owners, admins, and editors to see who has viewed a sheet, what changes were made, and when those activities occurred.

Until now, if you wanted to know who made what changes to a sheet, you’d have to click into each cell to get the cell history. For larger sheets with many collaborators, this could be a time-consuming process.

With Activity Log, you can see those changes logged in one place, and also track who viewed your sheet and when. You can even filter by action types, collaborators, and date range to find exactly what you’re looking for.

To give you an idea of how Activity Log can help you keep a pulse on your work, here are a few examples of how you can use it in your day-to-day activities:

Confirm That Everyone has Seen the Latest Information

Activity Log can help you ensure that everyone is prepared for a meeting – without making more work for anyone – by enabling you to quickly check to see if meeting participants have seen the latest content.

Here’s an example: Natalie works for a marketing agency and shared her sheet – with deliverables – to her client. She made some significant changes and wants to know whether the entire client team has seen the latest information prior to their next meeting.

Rather than confirming with each person before the meeting, Natalie checks the Activity Log.

She sees that her client viewed the sheet and downloaded the most recent attachments.

Solve the Mystery of Who Changed What and When

With the ability to filter Activity Log by date, you can see changes that were made on a specific day or between a defined date range.

Here’s an example: Tom manages a team that’s working on a new product launch. Returning from a short vacation, he sees that a lot of changes were made to the launch plan, and he wants to know who changed what.

Tom goes to the launch plan sheet, opens Activity Log, and filters by the dates he was gone.

He gets a filtered view of all the changes that happened. He even sees who made them so he knows exactly with whom to follow up.

Keep Confidential Initiatives Confidential

With Activity Log, you can also see who has been shared to – or unshared from – a sheet by filtering on ‘Sharing’ to see who shared a sheet, whom they shared it with, and when.

Here’s an example: Karen owns the project sheet for a confidential initiative that only project leads and their teams should be shared to. She discovers in conversation that people outside of the project team have been given access.

Karen opens the Activity Log and uses the filters to see with whom the sheet has been shared.

She sees that one of the new project leads accidentally shared the sheet to people outside of the team. Karen is able to immediately unshare the sheet from the people who don’t need access and reminds the project lead of the rules.

Get Started with Activity Log

In order to use Activity Log, you’ll need to be the sheet owner, an administrator, or an editor on the sheet and be on a Business or eligible Enterprise plan. You can learn more about how Activity Log works by reading our help article here.

Activity log is only available to users on Business and eligible Enterprise plans. If you’re on an Enterprise plan and have questions, please contact your Smartsheet account representative. If you’re on a Team or Individual plan an interested in upgrading to a Business plan, contact our team today. 

Note: Users must have a paid license to view Activity Log. Free collaborators, even if they have sufficient permissions on a sheet, cannot access Activity Log.