Is out-dated software stifling your innovation?

Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Business Process
Automation Consultants

Following several successful Smartsheet implementations within the NHS Highlands across Estates and Facilities, Health and Safety, Compliance, Administration, Planning and Project Management, key managers on our Smartsheet Discovery Days made comments like:

“Smartsheet has saved me a day a week” and
“Job satisfaction has improved enormously along with significant cost savings”

What are our clients looking for?

Tools or apps that will give them a clearer view of their planning and help them to better communicate those plans to their teams.

What tends to be their current planning tool of choice?

Most often it’s spreadsheets, but using static spreadsheets doesn’t allow teams to collaborate in real time and lots of time is wasted in unnecessarily repetitive activities.

What is the main attraction to Smartsheet?

The fact that it has a familiar spreadsheet interface makes users feel comfortable, then they start collaborating and Smartsheet takes them as far as their imagination allows: Assigning tasks, attaching files, sharing sheets, viewing timelines, setting alerts, creating web forms, going mobile.

As well as being intuitive, Smartsheet is also extremely cost effective, with costs measured in the £100s

What role does Smarter Business Processes play?

Our job is to show you what is possible using Smartsheet, help you to implement it using tried and tested methodologies (if you need it) then train up your contributors and collaborators to develop use of the software for lots of further savings, leaving you with immediately workable solutions.

See what NHS Highland’s Head of Health & Safety, Bob Summers had to say:

“I manage a busy NHS health and safety service across the Highlands of Scotland. The sites and services are diverse as is the geography and “reaching out” to managers and getting actions updated and tracked is very challenging.

Our team urgently needed a planning and collaboration system that would improve communications and progress feedback across a this huge geographical area of Scotland and we were all maxed out on Excel Spreadsheets, Project etc. – too complicated, lots of duplication and time consuming.

Richard delivered a two day Smartsheet Discovery and training session to our corporate health and safety and Estates team, then worked individually with each department, Estates, Administration and Health and Safety to make sure that each delegate finished the two days with immediately workable solutions that they could share with their own teams.

In Health and Safety, we rolled out Smartsheet to all our regional HS managers who were as enthused as we expected at being able to get work done faster and more efficiently, so Richard returned for a further day and delivered the Smartsheet Discovery and training session for all my this team then helped each of them to build specific solutions that they needed to integrate with our overall strategy.

Discovering new ways of working with Smarter Processes has furher inspired my team to develop new ideas, and help our geographically dispersed managers to deliver and manage Health and Safety more effectively and simply

We strongly recommend both the Smartsheet system and Richard Rymill as the lead consultant to help large organisations that are currently heavy users of spreadsheets to book your own Smartsheet Discovery and optimisation training day, you won’t be disappointed”.

Contact us to arrange a screen share demo, a Free Trial or Free initial consultation – we’d love to hear from you.