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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Event Planners choose Smartsheet for Mayweather vs. Pacquiao, NCAA Final Four and more

Smartsheet, the spreadsheet-inspired collaborative work management tool  has teamed up with several of the biggest players in the event industry to help plan and coordinate many of the world’s most-watched sporting events.

Notables include Top Rank Boxing, the promotions company planning the sell out Mayweather vs. Pacquiao fight . 

Huge monster event all kept on track courtesy of my friends at Smarter Business Processes and by using Smartsheet.  Amazing tool!  Brad Jacobs – Executive Event Producer, Top Rank

And  Populous, the event design and planning firm behind the NCAA Final Four and NFL Super Bowl.

In addition, Smartsheet is also deployed by teams at ESPN, Volvo Ocean Race, Turner Sports, Tough Mudder, Red Bull, and the Los Angeles Angels of Anaheim. volvo2

Smartsheet’s cloud-based tool is transforming the way events are executed, making it easier for event planners to collaborate and manage the thousands of tasks and hundreds of people involved in coordinating large-scale sporting events. 

Marc Klein, senior associate at Populous, and team use Smartsheet to plan, schedule and coordinate all of the logistics behind the NCAA Final Four, NFL Super Bowl, NHL Winter Classic and other high profile events.

“Prior to Smartsheet, Populous relied on a combination of email, Microsoft Project, Sharepoint, Excel spreadsheets and phone calls to manage these types of large events. While those technologies have their strengths, we were looking for a technology to provide better real-time access and horsepower,” Klein said.

“We’ve used Smartsheet for years now – it’s very easy to use, can be updated and viewed in real-time by outside vendors, allows us to send large files electronically without crashing the entire system, and is always accessible on our mobile devices.”

“We previously used a master schedule that was 3,000 lines long and became so cumbersome nobody could find anything”

“Smartsheet is used not only by these large firms to coordinate global sporting events, but also smaller corporate teams and organizations like the Pacific Northwest Soccer Club and the Stevens Pass Alpine Club,” said Mark Mader, CEO of Smartsheet. “Although the event scale and complexity may differ, they have similar requirements for centralizing collaboration, mobile access and usability by vendors and clients alike.”

Smartsheet’s work management tool is used by nearly 60,000 paying organizations to collaborate, plan and execute a broad spectrum of projects and processes, including marketing campaigns, product launches, business operations, manufacturing processes, strategic planning and HR initiatives. Adoption across organizations grows quickly as users share sheets to collaborate with others. Many of the world’s industry-leading organizations have deployed Smartsheet broadly such as Google, GSA, Netflix, Cisco, Bayer, Groupon, Pearson, HomeAway, McGraw-Hill Education, DHL, Colliers, Sony Music and MetLife.

More about Smartsheet

Smartsheet, a leading Software as a Service (SaaS) application, offers businesses an intuitive collaboration and work management tool. The ease of use of the familiar spreadsheet-like interface, coupled with file sharing, work automation and Gantt chart features, have made it a popular and highly functional collaboration and project management tool. Customers include construction companies, consulting firms, schools and universities, utility firms, government entities, healthcare organizations, high-tech firms, non-profits, manufacturing and law firms, among others.

Additionally, Smartsheet offers mobile apps, pre-built templates, and integrations with leading cloud apps such as Box, Dropbox, Salesforce, Microsoft Office 365 and Google for Work to ensure users are up and running quickly.

Contact us to discuss your work and process management or application integration requirements or arrange an initial free consultation here
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