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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

What Smartsheet’s latest Product Updates mean to Businesses

Business Users have traditionally relied on Microsoft Excel for most of their data collection and analysis activities but Excel is not the best tool when it comes to getting work done in collaboration with colleagues and outside resources.

Smartsheet, an intuitive work management tool, has led the way here in recent years, yet many Excel users have yet to discover the benefits. Those that have, have discovered ways to save 20 or even 40% of their Admin time. Project planners have often used MS Project, which, like Excel struggles to provide easy collaboration on any platform on any device, which Smartsheet  provides easily.

What are the true benefits of using Smartsheet?  See “The Forrester Total Economic Impact of Smartsheet” Infographic

Our experience has shown that businesses that migrated their complex Planning processes into Smartsheet found that it was capable of about 80% of what they required and did it far better than traditional systems. Smartsheet’s latest feature updates mean that it is now capable of over 90% of typical requirements, removing the need for more expensive and complex systems. Often, what Smartsheet is not best at, can remain in Excel, e.g. for in depth data analytics. The difference being that Smartsheet gathers all the data from collaborators really easily and can deliver it to an Excel dashboard in real time. So, all the reasons for not moving forward have now been removed, which can be a significant contributor to the Productivity of any organisation.

Project Migration and the Change Management of working practices that comes with such migration has many rewards that are quickly accessed.  All that is needed to implement and benefit from this Migration is a team of consultants that understands Microsoft Apps and Smartsheet really well, such that the best tools are deployed and Workflows re-designed to suit more collaborative working practices.

Implementing Smartsheet and associated Symbiotic apps like ProofHQ,  Docusign,  OverDRIVE etc., are virtually instantaneous and inexpensive. Licenses can be provided on a trial basis while the evaluation of benefits takes place and purchases made on an annual renewable basis, which reduces upfront costs dramatically compared to traditional IT system replacement.

What are the key processes that Smartsheet can address better?
  • Time and Task planning in Projects of a specific duration and ongoing activities that are not called Projects, yet share many of the challenges of Projects in getting work completed on time on budget.
  • Human Resource Planning is now intuitive and easy to set up for most business sizes.
  • Improved Project Information provides visuals like the Critical Path i.e. the tasks that will delay project completion if not finished on time.
  • Sharing of project information and associated task management is easier than ever before with integration with such as Outlook and Gmail. Tasks updated within an email browser, so speeding efficiency.
  • Security: Smartsheet System administration provides far better security of Data and confidential information by ensuring important data is not emailed as an attachment ( and potentially onwards to the wrong people) but permission is granted to View, Edit and Update sheets. Access to which can be removed at the click of a mouse should the need arise. So dramatically improving data security and the need for Version control, there being just ONE version, the LIVE one.
  • Creating online WebForms that collect answers and data from those you need feedback from has never been so easy and is cited as the single biggest time saver in Admin office. Say goodbye to Paper Forms, Postage, Transcribing info from paper to spreadsheet, say hello to instant alerts and data analysis.
  • Integrating Smartsheet with your other Applications has been dramatically upgraded and now API 2.0  offers a whole range of opportunities to link applications together to remove even more steps from your traditional processes by automating your workflows and updating data in several places with just one entry.

Book your place for our Getting to Grips with Project Management in Smartsheet course or Smartsheet Discovery Day delivered in London, Southampton and Leeds or on your premises for up to 8 people or Arrange your Free initial Consultancy to discuss your Training or Consultancy requirements.  We’d love to hear from you!

 

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