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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Smartsheet Automated Actions, Notification Centre and Mob App Enhancements

We are excited to introduce three powerful new capabilities in Smartsheet: Automated Actions to eliminate routine tasks, freeing you to focus on higher value work; Smartsheet notification center to make it easier to stay up to date; and an all-new mobile app to help you, your team, and your stakeholders move work forward from anywhere.

Streamline Work Processes with Automated Actions

Now you can create simple automation rules in a matter of minutes – without writing any code or complex formulas – to streamline work processes and increase productivity. Save time, reduce error, and accelerate progress with automated approval requests and automated update requests.

Smartsheet automated action requests are sent based on easy-to-configure rules that you set up. You can prompt users to provide updates based on specified conditions and request approvals when a specific change is made to a sheet.

While reminders, notifications, and manual update requests will still be available to customers on all plans, only licensed users on Business and Enterprise plans will be able to set up automated approval requests and automated update requests.

See All of Your Important Updates From Within Smartsheet

Unfortunately, it is too easy to lose important updates in an overflowing email inbox. Now you no longer have to rely on email to stay up-to-date on Smartsheet notifications. Our new notification center enables you to see all of your important updates, including sheet notifications, reminders, update requests, and sharing invitations from within Smartsheet. You can choose how you want to receive updates from Smartsheet including in app, via email, and mobile push.

Keep Work Moving, On the Go

Our completely redesigned Smartsheet Mobile apps extend the power of Smartsheet to your favorite iOS or Android device and better support the needs of on-the-go workers.  A new home screen and streamlined navigation incorporates Home, Recents, Favorites, and Search tabs to help you easily navigate to the information you need quickly. The mobile notification center allows you to see all of your Smartsheet notifications in one place and quickly take action on update and approval requests from anywhere right on your mobile device.

We’ve also optimized SightsTM, Smartsheet’s customized dashboards, on mobile. Now you can switch between mobile and desktop layouts based on your device size and viewing preference, enabling you to quickly access the information you need when you are on the go.

Keep Processes Moving Forward

While each of these features help you accomplish more on their own, together they enable you to automate and easily manage updates and approvals from anywhere – saving time, reducing errors, and accelerating progress.

Extending Smartsheet’s Capabilities

For users of Smartsheet who wish to extend its capability to improve the out of the box solution, we have solutions for;

  • conditional logic for dynamic drop down lists creating conditional logic data
  • restricting the data shared users can access
  • making single tasks available to multiple workers
  • offline access
  • time management: hours, minutes and seconds
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