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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

FitFlop stay one step ahead with Smartsheet

FitFlop sty one stay ahead with Smartshet
FitFlop create the world’s most exciting ergonomic sandals, shoes and boots, using world class design, a splash of fashion, and an innovating mix of beauty, brains and top-notch biomechanics. fitflop small
The Challenge

The FitFlop Team urgently needed an intuitive planning and collaboration system that would improve communications and progress feedback across their global empire.

The Solution

Working with the FitFlop’s Key Global players, Smarter Business Processes helped senior management evaluate and then implement a series of Smartsheet workflows for the benefit of the various departments within the organisation.

The Benefits

The solutions improved real time visibility and aided collaboration across offices, timezones and countries. Smartsheet was welcomed enthusiastically for its ease of use and flexibility while working alongside existing data systems. FitFlop is now further developing more Smartsheet solutions to assist with their continued phenomenal growth.

Testimonial

“Richard from Smarter Business Processes engaged with us to initially understand how we were managing our existing workflows. The customized Smartsheet workflow systems Smarter Business Processes created for us have helped improve efficiencies, collaboration, communication and visibility, providing us with real time information gathering, compiling and reporting solutions”.

“We’re still at an early stage but so far we are very pleased with FitFlop’s new solutions and are currently working with Smarter Business Processes on additional and complementary work management solutions to further enhance our commitment to excellence in everything we do.  We would recommend Smarter Business processes for their Consultancy advice, having properly understood our needs, their professionalism, reliability and in depth knowledge of Smartsheet and other Applications suitable for our purposes”.  Gary Cann – Operations Director – FitFlop LTD

 

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