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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

New in Smartsheet: Make Smarter Decisions With Sights

Smartsheet Sights™ – a Smarter Way to Visualise your Work

This new feature lets you create a customized window into your work, so you have all the information you need to maximize visibility and drive smarter decisions.

Sights is available on the Business Plan and Enterprise Plan

Smartsheet Sights, a simple way to get quick, visual status updates of any combination of your team’s work and projects.  See live summary reports of goals, get reminders of important deadlines and follow links to key documents – all in one customizable view.

Explore the Smartsheet Sight Gallery

With Sights you can create more than just a snapshot update of the work being done daily; you get deep insights at a glance. Smartsheet Sights empowers you to make smarter decisions faster to improve your business’s performance. All of this is achieved with an intuitive and self-configurable interface that puts you in control of your work.

Interested in learning more?  Contact Us, we’d love to hear form you!

Sights 1

An example of a Sight as an IT project program tracking expenses, head count, resources, and status reports.

 

Sights 2

An example Sight showing team resources and tasks, live status, and key metrics.

Self-service customization in an intuitive interface

Our continual goal is to keep Smartsheet a self-service, intuitive platform that requires no training. No code hacking, no waiting for a homegrown solution — our Sights interface provides customizable widgets, a simple drag-and-drop interface, and stylistic options that go right down to your font size. Managers can drill into specific data elements to easily find out more information without interrupting their team’s work.

Sights 3

An example of a Sight tracking key milestones of 750 site installation projects.

All of this provides a way to organize and draw attention to whatever information and data you believe is most important. What’s more, this launch is paired with another new feature to share your team’s workspace or Sights for one more way to increase collaboration. With the freedom to change how you see and share work, you’ll enhance your organization’s speed and performance by empowering leadership and your team to make better decisions.

 

 

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