Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Business Process
Automation Consultants

UK productivity levels have become a persistent issue, with output per worker approximately 16% below the G7 average in 2021. (Source: ons.gov.uk)

In 2023, ranked on GDP per hour worked, the UK came fourth highest out of the G7 countries but was still around 18% below that of the US.

One of the reasons for UK productivity being low is described by the University of Warwick as “businesses failing to adopt and use productivity-enhancing technologies and practices” and this is an area with which we are familiar at Smarter Business Processes.

Over the years, we’ve helped hundreds of clients to streamline their workflows, automate time consuming processes and integrate their systems seamlessly, working closely with the functionality offered by Smartsheet and Airtable, working with both platforms as an accredited partner.

We’ve seen the evidence that productivity-enhancing tools are the key to transforming the efficiency and success of your operations. This, in turn, is a clear way to improve productivity, in short by working smarter, not harder.

Our bespoke app solutions offer an additional layer of enhancement by making these tools even more user-friendly and effective. Through a range of tools, trainings and smarter controls, we help our clients to drive their business operations and use data analysis to reinforce decision making and guide strategy.

Start by simplifying things…

Smartsheet and Airtable are pivotal to transforming your business to be more productive. They simplify project management and data organisation and dramatically increase your ability to work collaboratively, even from different locations.

If you’ve not come across them before, here’s a very short summary.

Smartsheet offers a dynamic platform designed to streamline workflows and enhance productivity. It allows teams to manage projects, automate tasks, and collaborate in real time, and is particularly effective in transforming complex processes into manageable, trackable tasks.

Airtable changes the way your business handles data by offering a flexible and user-friendly platform that combines the power of a database with the familiarity of a spreadsheet. Its versatility allows you to organise, track, and manage data with ease, making it an ideal solution for teams that require robust data management capabilities without the complexity of traditional database systems.

Smartsheet were named as a top brand in the Most Innovative Companies awards in 2023. This autumn, they announced an overhaul of their user experience and an expanded project management functionality, both aimed at simplifying the platform and savings users even more time.

Tools like Smartsheet and Airtable not only boost individual productivity, but also contribute to overall business growth.

When tasks become repetitive, it pays to automate them. When certain data points are regularly required, it makes sense to build a report. When you are a data-rich organisation, it’s safer to hold it all in a system that can slice and dice it to help you make decisions and grow your business.

…then add some SBP magic

Our custom apps – known as Smarter Apps within SBP – further tailor these platforms to your unique needs, ensuring maximum functionality and user-friendliness.

We know, from our expert developers and from the feedback received from our clients, that our apps provide users with significant time savings, improved visibility of data, better collaboration and greater automation. Put simply, they sprinkle a little extra magic on something that’s already impressive.

UK businesses need to do more to bridge the productivity gap and set themselves up for a competitive edge in the global market.

If you’d like to be a part of that, and lead the way with efficient and effective working practices, get in touch with us here at Smarter Business Processes for a free initial consultation.