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Call Us: UK: +44 1937 541 553

Email Us: info@smarterbusinessprocesses.com

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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Top Tips

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Search Forms

If you saw our recent Top Tip Tuesday post, you’ll know we’ve gone ga-ga for the latest enhancements to the search functionality within Smartsheet, this goes hand in hand with the new look workspace panel. One area we think this…

Learn MoreSearch Forms
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Smartsheet Search

It’s Top Tip Tuesday and, if you’re Smartsheet fans like us, you’re going to love this tip! We are blown away by the revolutionary update on the search facility within Smartsheet. 🤯🚀 The search icon is now on the left…

Learn MoreSmartsheet Search
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Smartsheet Dynamic View Demo

Welcome to Top Tip Tuesday. Do you want to collaborate with supply chain members without compromising confidentiality? With Smartsheet Dynamic View, you can. Use this tool to share carefully selected elements of your worksheets and invite collaboration only on certain…

Learn MoreSmartsheet Dynamic View Demo

Create Documents

If you regularly create output using data from your Smartsheets, be sure to check out their Document Builder. It makes creating PDFs so quick and easy, not to mention guaranteeing error-free data, and you can even save them back to…

Learn MoreCreate Documents

Smarter Home Manager App

It’s time for Top Tip Tuesday and this week we’re looking at one of our own apps, Smarter Home Manager.Smarter Home Manager is part of the suite of System Admin tools and it’s great for housekeeping the whole Smartsheet Environment.…

Learn MoreSmarter Home Manager App

Fine Collaboration

Welcome to Top Tip Tuesday – this week, did you know you can empower any stakeholder to review and approve your team’s content in Smartsheet? If you upload your file to a proof and send a review request, colleagues, clients…

Learn MoreFine Collaboration

Keep Alert

Could your business benefit from customised alerts? When your Smartsheet is updated, all users get an email alert but did you know you can customise and simplify these? Here’s how: ✅ Select Customize Message✅ Go to ‘Message Includes’ and select…

Learn MoreKeep Alert

Cell Count

Did you know Smartsheet has a maximum cell limit? So, how do you know when the sheet is nearly full? Perhaps you want to implement a data processing rule that records need to be archived every so often to keep…

Learn MoreCell Count

Save Time – Every Day

If you’re building big spreadsheets and need to add dates, but you are unsure of what they are, you can type the following text values into a Date Formatted column to enable Smartsheet to help you do this automatically: “Tomorrow”…

Learn MoreSave Time – Every Day

Unhelpful Help

Do you struggle with “helpful URLs” in forms, opening on top of your form entry and wiping out all the data!? Yes, this used to happen. While some browsers allowed you to open the URLs in another tab using special…

Learn MoreUnhelpful Help

Need to Know

Do you need to control which fields are displayed to email alert recipients to ensure they only receive information that you want them to see? To do this for automated alerts: Select Custom MessageUnder Message includes, select Links to sheet…

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Dropdown Control

Save time and effort by controlling your Smartsheet dropdown list centrally using our bespoke app. By using our very own Smarter Dropdown List Manager, part of our Smarter Controls 4 Sheets suite, you can update the values of the Smartsheet…

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Keep Your Work On Track

Today’s Tuesday Top Tip may be tiny, but it’s a total timesaver! Use Smartsheet Card View to visualise your project. We all interpret information differently, so having another layout to view what’s going on can be really useful. This view…

Learn MoreKeep Your Work On Track