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Email Us: info@smarterbusinessprocesses.com

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Smarter training adjusted to suit your real needs

At Smarter Business Processes we offer a wide variety of Smartsheet training courses and packages.

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Our team of certified consultants provides training and remote support to clients around the globe, improving their Project Management, Workflow and Process Management.

Smarter Business Processes is Cyber Certified

Emma Stevens

Office Manager

Emma has 27 years of financial and customer experience and brings processes and order to our office.

Emma's customer service knowledge ensures all of our clients office enquiries are dealt with professionally, efficiently and quickly. She will leave no stone unturned to get to the bottom of a query!

When not at her desk Emma enjoys spending time with her husband and daughter as well running Brownies and Rainbows for Girlguiding UK in her local area.

Etienne Mermillod

Software Development Manager

Etienne is a seasoned ASP.NET Core Full Stack Developer. He takes great pride in building world-class applications while carefully considering the needs of its users and ease of use.

Originally from France, Etienne now calls Canada Home, where he is part of SBP Canada as a member of the API Solutions Development Team.

Etienne is a well-seasoned traveler and has visited many countries where he usually takes the path less traveled in order to backpack around and soak in the local cultures.

When not coding away, you may expect Etienne to be playing with his huge and fluffy dog Indianna or gaming away on League of Legends

David Bower

Smartsheet, Airtable and AppSheet Consultant

David is a hugely experienced Consultant, Customer Care Specialist and Client Account Manager.

In his spare time, David plays guitar, is learning to ride a motorcycle and, when it’s not too cold, can often be found tinkering in the garage. He also intends to learn to play the piano too - one day

Debbie Sawyer

Chief Smartsheet Solutions Officer (CSSO)

BSc (Hons) Computing, ITIL Foundation, Smartsheet Certified User, Aligned Sales Certified and Professional Services Certified.

Seasoned Smartsheet consultant and Training professional, Debbie’s creativity, attention to detail, willingness to deliver solutions to fully meet customer requirements and her personable manner earn her excellent client feedback.

When not working, Debbie likes to relax by spending quality time with her family. Living in the New Forest sees her taking many walks through the woods and down to the sea fronts at Lepe and Calshot. Debbie is also a keen hula hooper and has been hooping now for more than 7 years! She owns at least 10 hoops and enjoys a great workout helping her friend to run a hula hoop fitness class.

Dr James Harris

Chief Technology Officer

An experienced IT professional, James' prior work spans diverse environments from the white heat of launching information systems in one of the world's busiest airports, to industry leading tech startups. He also has extensive experience as a Finance Manager. James brings a keen insight and and flair for problem solving to every project.

Outside of work, James writes comedy, and has had many television credits over the past couple of decades on shows such as Horrible Histories and Russell Howard's Good News. He retains a burning ambition to be as funny as his wife and daughter.

Ph.D. Biochemical Physics, IT and Accounting professional.

Gwen Rymill

Communications Director

Co-founder of Smarter Business Processes, Gwen’s multi tasking roles include ensuring our clients receive the very best in customer care, while responsible for sales and marketing and partner liaison. Just don’t expect to get the cup of tea she promised you!

Away from work Gwen enjoys cycling, pilates, tap dancing and just loves baking.

Richard Rymill

CEO

Co-Founder and Lead Consultant, Richard set up SBP in response to worldwide demand from businesses wanting to implement their own Smarter Business Processes. His rapidly expanding team of experienced Smartsheet and AppSheet Consultants and Trainers share the company's values of achieving improved efficiencies and collaboration by putting people first and releasing them from unnecessary repetitive activities so they can enjoy their work again and focus on what matters to them.

When not at his desk, Richard can be found cycling, swimming and when the opportunity permits, sailing and flying.

Top Tips

Record A Date

Today – we’re focusing on the Record A Date automation. Q. How can I tell when a value was entered? 🤔 A. You can right click on a cell and the Cell History will show the date/time stamp for the…

Learn MoreRecord A Date

Generating Documents

This week we’re thinking about what you might want to do with the data you hold in your Smartsheets. Do you often find you want to send it, perhaps to customers or even use it in your content? To do…

Learn MoreGenerating Documents

Good Value!

Sometimes you might look at your data and *think* you can see a number, but when you come to use it in a formula it doesn’t do what you expect. 😭 See the screen shot below, where the A+B column…

Learn MoreGood Value!

More Smartsheet AI tools

Welcome to the first Top Tip Tuesday of November and we’re taking a second look at the new Smartsheet AI tools on offer with their Enterprise plan. Generate Formulas is designed to help you process, calculate or extract information simply…

Learn MoreMore Smartsheet AI tools

Better Workspaces

 This week, we’re looking at Smartsheet’s recent improvements to workspaces. The new workspace collections functionality means you can organise and share sheets, reports, dashboards and forms in one centralised location. You can even share third party files, such as Google…

Learn MoreBetter Workspaces

Watch And Learn

Because we love to add value here at Smarter Business Processes, today’s tip is a signpost for finding even more tips and help with your Smartsheet use. We have a YouTube page – and it contains lots of video…

Learn MoreWatch And Learn
a notebook showing "Top Tips Text" with pencil and paper clips and a pencil on a blue surface

Timeline View

It’s time for Top Tip Tuesday! Timeline View is an alternative option to the grid, card, Gantt, and calendar views in Smartsheet. It enables you to arrange work on a horizontal timeline and group tasks so you can track progress…

Learn MoreTimeline View
a blue and white spreadsheet with white text

Smarter Dashboard App

Hello LinkedIn, are you ready for another Top Tip Tuesday? This week, we want to tell you the story of dashboards in Smartsheet. They’ve always been a thing but we realised they weren’t necessarily doing everything you wanted them to.…

Learn MoreSmarter Dashboard App

Advanced Search – ROW

We’re so excited about the new and improved search functionality from Smartsheet. Here’s another AMAZING detail. When you are in the Advanced Search results screen and you have searched for ROW ↔️ content, you can now edit that row directly…

Learn MoreAdvanced Search – ROW